Module 9: Team Communication and Development

Effective communication is at the heart of successful teams. This course empowers managers to build strong, resilient teams using trauma-informed strategies that foster trust, openness, and psychological safety. Through interactive learning, managers will develop the skills to navigate difficult conversations, encourage collaboration, and drive team development in a supportive environment. Key Areas Covered: • Trauma-informed communication principles • Building trust and psychological safety • Giving and receiving feedback • Facilitating team meetings • Managing conflict within teams • Fostering collaboration and inclusion • Developing actionable team goals