Module 8: Managing a Disciplinary Investigation Process, Performance Management and Managing Sickness

This essential course for managers provides a comprehensive and trauma-informed approach to handling challenging situations in the workplace. Participants will gain the confidence and skills to conduct fair, sensitive, and effective disciplinary investigations, as well as manage performance and sickness with empathy and clarity. Grounded in trauma-informed practice, the course recognises the impact of adverse experiences on individuals and teams, equipping managers to respond with understanding while maintaining organisational standards. Key Areas Covered: • Principles of trauma-informed management • Fair and robust disciplinary investigations • Managing performance issues constructively • Supporting staff through sickness and absence • Legal and organisational frameworks • Effective documentation and communication • Balancing staff wellbeing with organisational needs