Module 11: Coaching and Mentoring

Coaching and mentoring are powerful tools for supporting staff development and wellbeing. This course introduces managers to trauma-informed approaches that empower individuals, foster growth, and build trust. By developing effective coaching and mentoring skills, managers can unlock potential within their teams and create a positive, supportive workplace culture. Key Areas Covered: • Trauma-informed coaching principles • Establishing trust and rapport • Active listening and powerful questioning • Setting goals and measuring progress • Giving constructive feedback • Supporting professional development • Maintaining appropriate boundaries